Public Administration of Life Population Quality
N. A. Pushkarovaa, N. V. Vashenkob
a Donbas National Academy of Civil Engineering and Architecture
b Donetsk National University of Economics and Trade named after Mikhail Tugan-Baranovsky
Annotation: The article substantiates the need to improve the public administration process in the region in order to improve the quality of services provided by state and local authorities in order to improve the quality of life of the population, and recommendations are developed on the implementation of the provisions of the international quality standards of the ISO 9000 series in public authorities.
Keywords: public administration, process, quality of public services, quality management in public administration, quality of life of the population.
Pages: 305-314.
Link for citation: Pushkarova, N. A.; Vashenko, N. V. Public Administration of Life Population Quality. – Text : electronic. – In: Economics of Civil Engineering and Municipal Economy. – 2018. – Vol. 14, N 4. – Р. 305-314. – URL: https://donnasa.ru/publish_house/journals/esgh/2018-4/06_pushkarova_vashenko.pdf (date of access: 27.07.2024). (in Russian)
Vol. 14, N 4 (2018)Journal: Economics of Civil Engineering and Municipal Economy
Publish house: Donbas National Academy of Civil Engineering and Architecture